OmbudsmanAt some point, you may find yourself or a loved one in a nursing home, recuperating from surgery or an illness. What if you aren’t getting the proper diet, your roommate is annoying you, or, more seriously, you feel you’re being harmed? You can call on your JF&CS Long-Term Care Ombudsman for help. These highly trained volunteers protect and advocate for nursing home residents on issues ranging from lost laundry, roommate disputes, nutrition, and medication to safety and even legal and financial concerns.

“The program is needed because many people in nursing homes don’t have families to advocate for them. They are often alone,” said Dan Goldberg, Director of the JF&CS Long-Term Care Ombudsman program. “With trained volunteers, we can advocate for things they may need.”

Martha Litle, of Wellesley, and Judy Isaac, of Waltham, are among 22 Ombudsman volunteers who visit 27 nursing and rest homes in Greater Boston. Each has been involved with the program for more than 20 years. The JF&CS program is part of a network of ombudsman programs in Massachusetts that is federally mandated and funded by the Older Americans Act.

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